Medical Practitioner Answering Service

We care for your calls so you can focus on caring for patients

The core of a doctor’s day centers around patient interactions. Morning, noon and night, patients look to you for comfort and care as they experience stressful, and sometimes frightening, situations. But we know that you can’t be available 24/7. That’s where Clementine can help your doctor’s office. Our trained, HIPAA compliant agents are available to answer calls around-the-clock – including after hours, weekends and holidays – so your patients are never left without the care they deserve. 


Did you know?



• 25%
  of patient phone calls occur after hours or on weekends.
• 50%
  of patients prefer to schedule appointments via phone.
• 29%
  of patients are unsatisfied with phone & email communication.

Our qualified agents undergo extensive training and become HIPAA certified before they take over your patients’ calls. We offer multilingual capabilities and place patient satisfaction and care at the forefront of every interaction.

Even in the event of a power outage or emergency, Clementine has you covered. We have backup systems for our backup systems and out-of-state call locations ready to step in so you’ll always have the best service. Our secure app and web portal systems ensure you’ll never have a breach in privacy as our support team works to resolve any issues.