Art Meets Science: Managing Stress and Emotions as a People Manager



Ask any HR professional or people manager, and they’ll tell you the same thing—managing emotions might just be one of the hardest parts of their role. Whether it’s navigating their own stress, guiding their team through challenges, or addressing the emotional pulse of an entire organization, it’s no small feat. Add to this the non-stop, “always-on” nature of the job, and burnout can creep in before you even see it coming.

The good news? There are strategies to protect your well-being while fostering a healthy workplace culture for your team and organization. Below, we’ll break it down into three focus areas that every manager should prioritize: managing your stress, supporting your team’s emotions, and creating resilience across your organization.

By implementing these tips, you can approach these challenges with clarity, calm, and confidence.

1. Managing Your Stress and Resilience

Before you can support your team or workplace, you need to take care of yourself. A burnt-out manager will struggle to make impactful decisions. Stress management isn’t just a luxury—it’s what enables you to lead effectively.

Key Tips for Personal Stress Management

  • Prioritize self-care: It’s essential to deliberately carve out time for yourself. Regular exercise, mindfulness, and adequate rest are not optional—they’re essential for staying mentally sharp. Even practicing small breathing techniques can provide immediate relief.
  • Set boundaries: Manage “work-life blending” by setting clear boundaries between your personal and professional life. Communicate your limits with colleagues and stick to them. You’ll be more effective during work hours when you make time to recharge.
  • Build a support network: Surround yourself with people who understand the demands of your role. Whether it’s friends, family, or peers, having someone to talk to (and who listens) can offer immense relief during challenging periods.
  • When in doubt, seek help: Don’t hesitate to reach out to a counselor or mental health professional if stress becomes unmanageable. Incorporating expert guidance can make a huge difference, not only for your well-being but also for the efficiency of your role. Taking care of yourself puts you in the best position to lead and positively impact others.

2. Supporting Team Members’ Emotional Well-Being

Your team relies on you—not just for direction, but also for emotional guidance. Creating an environment where team members feel supported will significantly boost morale, collaboration, and performance.

Strategies for Managing Team Dynamics

  • Foster open communication: Encourage employees to express their frustrations and needs by promoting honest, judgment-free communication. You can initiate this by being transparent about your own challenges (whenever appropriate) to make your team feel more comfortable.
  • Provide resources: Equip your team with the tools they need to manage stress effectively. This could range from offering access to company wellness programs to scheduling workshops on mindfulness or time management.
  • Work-life balance advocacy: Urge your team to take their breaks, use their PTO, and sign off after hours. Modeling these behaviors yourself sets a positive precedent for healthy habits across the board.
  • Regular check-ins: One-on-one meetings aren’t just for performance reviews. Use them to gauge how your team members are doing emotionally and provide any assistance they may need. Strengthening these personal connections can help detect burnout or disengagement early.

When you manage your team’s emotional health proactively, you’re not just improving interpersonal well-being—you’re also paving the way for better overall performance.

3. Managing Stress at an Organizational Level

You have the power to significantly help your employees manage difficult emotions at work. As the people management experts at Ignite write, “As an HR professional, you have the unique opportunity to shape your organization’s approach to stress management and well-being.” Here are a few ways to do just that:

Strategies for Building Organizational Resilience

  • Enforce positive workplace culture: A workplace that thrives on mutual respect, collaboration, and open dialogue has lower stress levels overall. Ensure company values are championed in everyday interactions, not just listed on the website.
  • Stress management training: Formalizing stress management through structured programs can arm employees with practical tools for navigating pressure. Equip not just HR and management staff but every employee with helpful techniques.
  • Flexibility goes a long way: Be proactive about offering flexible schedules or remote options when possible. A little leniency can dramatically improve employees’ emotional attachment and loyalty to the organization.
  • Evaluate policies regularly: Outdated or unclear workplace policies often contribute to confusion or stress. Conduct regular assessments of company policies to ensure they align with your team’s mental health and well-being.

An emotionally intelligent organization benefits everyone involved, from employees to customers to stakeholders.

Working through emotions—your own, your team’s, and your organization’s—is complex, and it’s no surprise that balancing these can feel overwhelming. But it’s also one of the most rewarding aspects of leadership. By creating a space where emotions are acknowledged and managed constructively, you’ll foster a more engaged, resilient workplace.

And you don’t have to do it alone. At Clementine, we understand that time is precious, especially when you’re a people manager balancing endless responsibilities. By partnering with us, you can offload administrative tasks, so you can focus on the work that truly matters—building a happier, healthier team.

Visit Clementine to see how we can help you free up time to focus on leading with empathy and impact. Together, we can create a workplace culture that thrives. Let’s make it happen.


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